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The Librarian's Guide to Negotiation

Winning Strategies for the Digital Age

by Beth Ashmore
Jill E. Grogg

eBook

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Librarians negotiate every day with vendors, funding agencies, administrators, employees, co-workers, and patrons—yet the art of negotiation receives little attention in library education and training. This practical guide by three experienced librarian-negotiators will help you develop the mindset, skills, and confidence you need to negotiate effectively in any situation. The authors provide an in-depth look at negotiation in theory and practice, share tactics and strategies of top negotiators, offer techniques for overcoming emotional responses to conflict, recall successful outcomes and deals gone awry, and demonstrate the importance of negotiating expertise to libraries and library careers. The result is an eye-opening survey into the true nature of negotiation—both as a form of communication and as a tool you can use to create sustainable collections and improve library service in the digital age.


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Publisher: Information Today, Inc.

Kindle Book

  • Release date: March 23, 2012

OverDrive Read

  • ISBN: 9781573870160
  • Release date: March 23, 2012

EPUB eBook

  • ISBN: 9781573870160
  • File size: 2106 KB
  • Release date: March 23, 2012

PDF eBook

  • ISBN: 9781573870535
  • File size: 2199 KB
  • Release date: March 23, 2012

0 of 1 copy available

Formats

Kindle Book
OverDrive Read
EPUB eBook
PDF eBook

Languages

English

Librarians negotiate every day with vendors, funding agencies, administrators, employees, co-workers, and patrons—yet the art of negotiation receives little attention in library education and training. This practical guide by three experienced librarian-negotiators will help you develop the mindset, skills, and confidence you need to negotiate effectively in any situation. The authors provide an in-depth look at negotiation in theory and practice, share tactics and strategies of top negotiators, offer techniques for overcoming emotional responses to conflict, recall successful outcomes and deals gone awry, and demonstrate the importance of negotiating expertise to libraries and library careers. The result is an eye-opening survey into the true nature of negotiation—both as a form of communication and as a tool you can use to create sustainable collections and improve library service in the digital age.


Expand title description text